Step 1 of 6: Vocabulary

Vocabulary Studio - Day 55

Telephone & Online Meeting Expressions: This is... speaking, May I ask who's calling?, I'll put you through, You're breaking up, You're on mute, Can you see my screen?, Jump on a quick call, Let's wrap up, 40 Must-Know Telephone Expressions

3 Words for Today

💬 Week 8: Real-Life Expressions — Day 55

📞 Telephone & Online Expressions

Telephone & Virtual Meetings

Master natural English for phone calls, Zoom/Teams meetings, screen sharing, and customer support. Learn how to introduce yourself (*This is... speaking*), handle poor connections (*You're breaking up*), fix audio (*You're on mute*), and follow up (*I'll get back to you*).

Executive Virtual Meeting Pattern:

📞 THIS IS... SPEAKING$\rightarrow$📡 YOU'RE BREAKING UP$\rightarrow$🤐 YOU'RE ON MUTE$\rightarrow$🖥️ SHARE SCREEN$\rightarrow$📲 I'LL GET BACK TO YOU

📞 PARTS 1, 2, 7 & 9: Phone Call Greetings, Holding & Connecting

Call Hierarchy

Self IntroHello, this is Ravindra speaking.

💡 Never say 'I am Ravindra speaking' ❌

Ask CallerMay I ask who's calling?

💡 Never say 'Who is speaking?' ❌

Ask for SomeoneMay I speak with Rahul, please?

💡 Polite & formal default

Ask to WaitCould you hold for a moment, please?

💡 Never say 'Wait on phone' ❌

Return from HoldThanks for holding / waiting.

💡 Acknowledge patience

Connect / TransferI'll put you through to the manager.

💡 Connect to department

Call BackCan I call you back in 30 minutes?

💡 Professional delay

Ending CallThanks for your time. Have a great day!

💡 Smooth closure

📡 PARTS 11, 12, 16 & 18: Audio, Video & Network Issues

📡 NETWORK / AUDIO CUTTING

✅ "Sorry, you're breaking up."

✅ "The audio keeps cutting out."

❌ NOT "Your voice is not coming" ❌

🤐 MICROPHONE STATUS

✅ "I think you're on mute."

✅ "My microphone isn't working."

❌ NOT "You are in mute" ❌

📹 CAMERA & VIDEO

✅ "Your video is frozen."

✅ "My camera isn't working."

💡 Use "frozen" when image stops moving.

🖥️ PARTS 19, 33, 35 & 37: Screen Sharing & Meeting Control

🖥️ SCREEN SHARING

• Let me share my screen.

• Can everyone see my screen?

• Could you please share your screen?

🚀 MEETING CONTROL

• Let's get started. (begin meeting)

• Can I jump in? (interrupt politely)

• Let's wrap up here. (finish meeting)

💬 CHAT & SLACK CALLS

• Are you available for a quick call?

• Can we jump on a quick call?

• Do you have a minute?

🧪 PART 45: Correct Common Phone Mistakes

Avoid these 9 frequent unnatural Indian-English telephone and meeting phrases.

❌ I am speaking from ABC.

✅ This is Ravindra from ABC.

💡 Use 'This is [Name]'

❌ Who is speaking?

✅ May I ask who's calling?

💡 Polite caller identification

❌ Wait on phone.

✅ Could you hold for a moment?

💡 Polite holding phrase

❌ Your voice is not coming.

✅ I can't hear you / You're breaking up.

💡 Unnatural translation

❌ Network is coming/going.

✅ Your connection keeps cutting out.

💡 Natural internet issue phrase

❌ My mic is not coming.

✅ My microphone isn't working.

💡 Proper device error phrase

❌ You are in mute.

✅ You're on mute.

💡 Preposition is 'on mute'

❌ I will call back to you.

✅ I'll call you back.

💡 No 'to you' after call back

❌ I will revert you.

✅ I'll get back to you.

💡 International English uses 'get back to you'

⚡ Part 20-Item Speed Drill

Telephone & Online Expressions Selector Game!

Click the correct natural expression for each situation.

Score: 0 / 20

Situation 1 of 20:

Starting phone call introduction

🧩 PART 46: Fill in the Telephone & Online Expressions

Select the correct word for each phone or virtual meeting sentence.

1. Hello, ______ is Ravindra speaking.

2. May I ask who's ______?

3. Could you ______ for a moment, please?

4. Sorry, you're ______ up.

5. I didn't quite ______ that.

6. Could you speak a little more ______?

7. I think you're ______ mute.

8. Let me ______ my screen.

9. I'll get ______ to you tomorrow.

10. Let's ______ up the meeting.